The New Track for BSM - Bring Forth the SMB
Next week the SMB will finally be able to realize the value of true service management. They two would like to have service views, real-time dashboards, business impacts and aggregated reporting. I agree with Paul Burns, Senior Analyst with EMA, "“There has been a myth that only the largest companies require the integrated business metrics and IT data provided by BSM. The truth is that the smaller businesses have not had access to solutions tuned to their requirements around purchase cost, management staffing and time to value.”. I just think why buy Network Management and other types of management products when starting next week you can have BSM next week for the same price? Just doesn't make sense to not have the additional functionality, power and flexibility of BSM if you are in the market for management views of your company's IT operations and services. Take a moment out of your busy day and read the following article titled The World Needs “BSM Lite”, currently in Network World...it is a great read! Enjoy... :)



