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Mark Lynd (CISSP - ISSAP, ISSMP, PMP, CE|H) is the President of FireScope, Inc., a revolutionary Business Service Management company dedicated to simplifying IT operations for businesses of any size. Mark is the originator of the FireScope solution and began developing it nearly three years ago and continues to architect and drive innovation into the FireScope line with the FireScope operations team.

During Mark's 20+ years in technology, he was named an Ernst & Young’s "Entrepreneur of Year – Southwest Region" Finalist, presented the Doak Walker Award on ESPN and has been covered by numerous publications including Wall Street Journal, Information Week, eWeek, CIO Magazine, CSO Magazine and numerous others. He also served honorably in the United States Army's 3rd Ranger Battalion and the 82d Airborne. Read Mark's full biography.

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HP's New Approach To BSM - Groundbreaking or not?

Here is an interesting article on HP's new approach to BSM via the aggregation of some of their Openview elements with the Mercury software acquired earlier this year.  Their description of BSM does not really match up with what the analysts are saying though.   The analysts are prescribing to a BSM definition that takes business data and couples it with IT operations data in a manner that shows the true impact of IT operations on the business and vice versa.   I think this latter definition is revolutionary and insightful, while the description in the article is more of the same, in other words incrementally evolutionary...but not ground breaking from a customer's perspective.  What do you think?

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